Spare parts and accessories for Sirocco fires and Winther Browne gas fires You can order and purchase spare parts by selecting the model of fire from the drop down box at the top of the page, if you need assistance you can call us on 084 or by emailing us using the Help & Contact at the top of the page.

My stepmother has moved to a new property - has coal-effect gas fire but no MI - PIN # is: 0087-87AS57. No maker's name. Serial #: S16-N-M-T-6-S.

It has lit up OK, but would be helpful to have MI to be sure on lighting procedure etc. Flames are a bit yellow (blue at bottom and at front), which may be how they're meant to look (or down to arrangement of logs etc not getting ideal mix of air to burners?

Jul 29, 2013  Barnard castle Sirocco streamline 2 gas fire. I woul be very grateful if someone could advise me on how to get hold of a manual for the Barnard castle Sirocco streamline 2 gas fire.

I know some gas coal effect fires offer yellow flames as an option). RGI contacted and was meant to come and look at it today but didn't turn up - will be trying another as good idea to get it looked at - in this cold weather elderly relative would like the heat! Any help in ID-ing the fire / where to get MI would be much appreciated!

Thanks in advance. Thanks for replies and questions - not a wind up. In light of day I can read a name on fire - Sirocco 2000 ltd Burnley - however, having looked on net, this seems to be gas fire retailers. Main problem is that although pilot lights ok, lighting full fire is very hit and miss.

RGI re-contacted and promises to come out on 1st Jan, so I'll let you know what happens. No possibility to upload photos, but looks like standard DFE fire with pilot light on right and one control knob with spark position at 9 o'clock. Sirroco are manufacturers with a retail operation. Besslavnie ublyudki subtitri russkie. They are currently in liquidation, but phone still ringing: 71 If you can get hold of them they may send you MI's. A lot of 'manufacturers' by the 'engine' from Focal Point, and put on their on trims and frets. If you phone Focal point, they may know their equivalent model, and should be able to supply MI's: Tel: 30 Does your RGI know there are no books?

I won't attend a fire without MI's unless I am familiar with it, as how can you possibly set it up without details? You don't want a call out fee and no result. Be warned, however, they are useless. Just to give you an update - RGI didn't show up for appointment (day and time suggested by him) for a second time - no call, no explanation, so will now try another RGI.

Focal Point suggest I call back next week - technical people off.not easy getting an RGI out, is it!! This one was recommended, but on further investigation, had also messed the recommender around on turning up for appointments. Suggested new year's resolution for all RGIs - 'If I can't make an appointment, I will call and let the people know!! Well done, Planet. Glad to help.

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When you get hold of an RGI to check the fire, be aware that he should physically remove the fire to visually check the flue and opening. There are other mandatory checks, which I won't go into unless asked, but I am fed up with disagreeing with other RGI's on this, especially those carrying out Landlord inspections. How can you be sure of lack of cobwebs, restrictions and that there are no extraneous openings. Make sure that he has a gas fire ticket AND that he is experienced on fires.

As someone said previously there are more good guys than bad, but how do you know which is which? I don't neccessarily agree with the acidic comments about BG, but I wouldn't use them for a fire service.